Our quality management system is in place for one purpose: to create customer satisfaction. Our strategy begins by providing good working conditions for our employees — a working environment that promotes both occupational health and security, and ultimately leads to cost effective solutions for our customers. Our quality control management system has been certified by DNV and is in compliance with ISO 9001 standards. Our management team and staff feel mutually responsible for our quality control system. A Quality Coordinator administers and improves the system on an ongoing basis. Feel free to contact him to discuss any quality issues you may have. You may also order our Quality Manual for a detailed description of our integrated management system. Our Quality Policy below is our “guiding star”. It is tightly integrated with our strategic business plan and all other company policies.
QUALITY POLICY
Westermo Teleindustri AB stands for quality. To this end, we will strive to supply
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products, goods and services in a courteous fashion that reflects our commitment to the Quality Policy as summarized below:
• Understand our customers demands and needs, regulations included, so as to develop, manufacture and offer the right products.
• Give our customers excellent support throughout the entire business process.
• Keep up our never ending strive for even better quality and effectiveness.
This gives and will give stability and long term growth and profitability.
The above policy summarize our underlying viewpoint of quality and affect the way we conduct ourselves and organize our business. They also support our main goal as a company: to be a sustainable, competitive and successful enterprise within our marketplace. Regulation, testing and validation are all integral parts of our quality management system. If you are interested in CE marking, EMC testing or other quality issues, please contact our technical support department.
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