Tech support button

Did you know that the Tech Support button in WeOS and WeConfig will save an incredible amount of time when troubleshooting network communications?

Not only will the Tech Support button extract all log files and configuration files, a snapshot of the device status is also taken. The status information includes the forwarding database, active connections, RMON counters, memory status, device temperature, physical port status among many other things. All the information required for analysing in depth.